General practitioner4.7· 778 reviews

Baptist Primary Care - Regency

Jacksonville, Florida

Baptist Primary Care - Regency offers expert general practitioner services in Jacksonville, FL. Conveniently located at 9090 Regency Sq Blvd N, providing comprehensive healthcare for you and your family. Call +1 904-724-5576 to schedule an appointment today.

Guest rating
4.7/ 5
Reviews
778
Category
General practitioner
City
Jacksonville
Usual hours
8 AM–5 PM

About Baptist Primary Care - Regency

Baptist Primary Care - Regency focuses on accessible quality health care. This center serves the Jacksonville community with compassion and respect. Patients receive care from a team of dedicated professionals, aiming to continue the healing ministry of Christ.

Located at 9090 Regency Sq Blvd N, this modern clinic operates Monday to Friday, 8 AM to 5 PM. The team comprises skilled general practitioners committed to patient care. They offer services like routine check-ups, preventive care, and treatment for various illnesses.

Appointments help ensure timely visits, but they also accommodate walk-ins when possible. The staff is known for their efficiency during the check-in process, making visits smooth and welcoming. Accessibility is key, with easy parking and a clean environment.

Reviews highlight a patient-centered approach. Each doctor, including Dr. Cronin and Dr. Portalatin, takes time to listen and address concerns. Their thoroughness and empathy make patients feel valued and understood. A visit here focuses not just on treatment but also on building relationships.

What guests say about Baptist Primary Care - Regency

Guests often praise

Professional and friendly staff create a welcoming atmosphere. Clean, modern office with a commitment to high standards of hygiene.

Doctors are thorough, empathetic, and attentive to patient needs. Quick appointment scheduling leads to shorter wait times.

Worth knowing

Some doctors may run behind schedule, affecting wait times. Occasional difficulties with appointment scheduling.

Limited weekend hours may be inconvenient for some. Patients mention billing clarity could improve.

Best for

Families seeking reliable, same-day care. Individuals needing thorough preventive check-ups.

Patients looking for a compassionate and attentive medical team. Residents of Jacksonville needing easy access to general health services.

What Patients Say

Patients often rave about the professionalism of the staff at Baptist Primary Care - Regency. Many note how clean and modern the office feels, creating a comfortable atmosphere for care. This reflects the high standards they maintain at the clinic, enhancing the overall experience.

The doctors, especially Dr. Cronin and Dr. Oum, receive high praises for their thoroughness and empathy. Reviews highlight how each doctor takes the time to listen to concerns and devise effective solutions. This personal touch makes patients feel valued and respected.

Communication here stands out. Patients frequently mention how doctors clearly explain everything, ensuring that they understand their health conditions and care plans. This builds trust and reinforces the caring environment fostered by the team.

Wait times are generally short, yet some patients note that careful attention may sometimes lead to delays. However, this is often viewed positively, as patients prefer thoroughness over speed. Being aware that appointments are in demand can help with planning your visit.

Overall, Baptist Primary Care - Regency earns accolades for its friendly and attentive staff. Many have been coming here for years. This continuity fosters a feeling of family, making every visit a pleasant experience. Many see their doctor as that caring family figure who truly understands their health journey.

What Baptist Primary Care - Regency offers

Services, accessibility, payments and more, grouped as the place lists them.

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Opening hours

When Baptist Primary Care - Regency is open during the week.

Opening hours
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed
Call for information+1 904-724-5576
ContactWhatsApp · Website

Hours can change on holidays. Call ahead to be sure.

Before Your Visit

Baptist Primary Care - Regency welcomes you during weekdays. The clinic operates from 8 AM to 5 PM, Monday to Friday. Unfortunately, it's closed on weekends. Weekdays might be bustling during morning hours. Try visiting in the mid-afternoon for shorter waits.

Appointments are advisable but walk-ins are welcome. Many patients appreciate the option of calling ahead. Bring your insurance card and a proper ID. Payment options can vary, so calling in advance to confirm your method is helpful.

Accessibility is a priority here. The facility boasts wheelchair-accessible parking, entrance, and restrooms. This makes it convenient for everyone, ensuring that all patients receive necessary care with ease.

Parking is generally available in front of the building. The area is spacious, making it easy to find a spot close to the entrance. If you're coming by public transport, checking local bus routes will help ease your journey.

Upon arrival, expect a straightforward check-in process. Staff members at the front desk are friendly and efficient. They assist with any questions and guide you through the process. A clean and welcoming environment sets the tone for your visit.

How to get there

Address

9090 Regency Sq Blvd N, Jacksonville, FL 32211, United States

Photos of Baptist Primary Care - Regency

Reviews of Baptist Primary Care - Regency

What recent visitors say, and how the ratings add up.

4.7/ 5

Based on 778 reviews

Rating distribution

  • 589%
  • 44%
  • 31%
  • 20%
  • 16%
  • ivelisse t.2026-10-12

    Very professional staff, office looks modern and very clean, excellent Doctors!

  • cathy c.2026-10-09

    Dr Cronin always takes the time to listen to my problems and we come up with a good solution

  • Zo V.2026-10-08

    Friendly staff, short waits, a clean environment, and the doctor's thoroughness, empathy, and clear communication, they make me feel valued, listened to, and well-cared for.

Show all reviews (9)
  • Salman I.2026-09-27

    Very friendly and medical staff and my doctor was extremely thorough. He really listened to my concerns and took the time to address everything. Highly recommend!

  • Sandra W.2026-09-21

    I recommend Dr. Oum and the staff at Baptist Primary Care at Regency to anyone. They're great.

  • Bruce D.2026-09-13

    I've been coming to regency Baptist over 20 years and have had the same doctor and everybody is so caring and go out of their way to make you feel comfortable

  • edward r.2026-09-12

    Amazing staff. Very friendly and knows how to take care of you.

  • Denise R.2026-02-14

    Check in is easy, the ladies at the front know what they are doing and have been there awhile. Mostly I love my doctor! Dr. Portalatin is the absolute best and he’s been my PCP for close to 30 years! He is that family doctor that everyone should have. He usually runs behind but is extremely thorough and I know when I’m seen, I will get that same kind of attention from him....

  • Jim2026-08-31

    I have been going to the Regency north location since I moved to Florida in 2007. I needed to find a primary care physician immediately since I had just been diagnosed with high blood pressure (and placed on medication to control it) by my doctor in Iowa and saw that the Baptist org was the one health with the best coverage in terms or locations and specialties. Not only...

How Baptist Primary Care - Regency scores

Scored out of 10 from what reviewers say. Topics they do not mention are left out.

  • Quality of care10/10
  • Staff friendliness10/10
  • Wait time8/10
  • Communication10/10
  • Cleanliness10/10
  • Appointment scheduling8/10

Frequently asked questions

What services does Baptist Primary Care - Regency offer?

Baptist Primary Care - Regency provides general practitioner services. To learn about specific services available, contact the office directly.

What are the opening hours?

The clinic operates Monday to Friday from 8 AM to 5 PM. It remains closed on Saturdays and Sundays.

How can I make an appointment? Are walk-ins accepted?

For appointments, contact the clinic directly at +1 904-724-5576. Walk-in availability may vary, so it’s best to call ahead.

What is the location and parking situation?

Baptist Primary Care - Regency is located at 9090 Regency Sq Blvd N, Jacksonville, FL 32211. Parking is available at the facility.

What can I expect during my visit?

Expect a modern, clean environment with friendly staff. Patients appreciate the thoroughness and empathy of the doctors. They often feel valued and well-cared for.